SHOCKING!!! I've been with Vodacom for more that 10 years and today I wanted to get another (I already have 2) contract with them on a different bank account. I waited 90 minutes only to be told that I have to pay CASH for the phone but I can pay the R99 subscription per month. WHAT??? Why do you ...
Hi, I do not have a Vodacom Account- but see there is a Default logged against me and has been escalated to their legal department. I tried calling the number provided there is no response. ...
I upgraded in september 2013, ever since the upgrade were done my monthly bill did not make any sence. beginning of January I phoned the accounts department and thay said that I were still paying for the line I upgraded on and the line I upgraded to. The consultant said this was a mistake and they ...
I encountered the worst customer service at Vodacom ever. At about 17 Dec 2013 my new iphone 5s' (that I got just a month before) operating system started lagging. I took it to Vodacom who sent it to repairs. After 2 weeks it was sent back. No repair could be done since icloud needed to be ...
I am sending a complaint on behalf of my mother as she does not have access to email or internet. Last year November 2013 my mom down graded her contract from a R 315.00 top up to a U choose flexi 200. Once the new contact started in December she lost all her previous airtime that had been carried ...
My account was outstanding so i paid it in Jan 2014. I contacted Vodacom and explain to them i will pay. The consultant told me that i can pay the amount cash and then my bank account will be debited on the 3rd of Feb 2014 for January 2014 bill. in the same conversation i asked the consultant to ...