On wednesday I called the 08217844, I spoke to an agent Nanhla who took me through the whole process, banking details, the works. I got an sms to say the application is pending Referal number 15262947. Nanhla told me that she would get back to me before the end of the day. That obviously didn't ...
Around the middle of January I got around to upgrading my phone contract with Vodacom. I went to the shop in Circle Center in Somerset West. The service there happens at a snails pace without fail. If there is even one other customer, one usually waits 20-30 minutes to be assisted. But I persevered ...
Hi Vodacom I am Jabulani Chocho my number is 076 762 3391. I currently lost my phone (BB Q10) and had a claim go through for it. I was under the impression that my cover was for 7K which was always state on my invoices that I received monthly. Only to find out that is not the case. It seems like I ...
When I log in to the vodacom portal I am unable to link a new number to my primary number. When I try to create a separate account for the new number it says I must log in and link it to my primary number. I made vodacom aware of this issue 6 months back, and did so again on the 29th of January. ...
I had a contract with the provider, after upnormal billing i decided to cancel the contract. i phoned in and was referred to their cancelations department which quoted me the figure of R2873.23 wich i paid on the 9th may 2013 and my contract was cancelled and changed back to pre-paid on the 13th/ ...
Have not received last couple of invoices and e-mailed Vodacom to rectify this and get last invoice so as I could make payment. Was asked for ID / address and full banking details - when I would not give my account number I was refused help as apparently I could not answer their 'security ...