On 27/1 i clicked upgrade, Simpiwe phone me. We were discussing upgrade options, while discussing he said his pc is hanging, he needs to reboot and phone me back. He NEVER DID. 29/1 I notice an upgrade was done and I no longer qualify. I phone helpline and the transfer me all over the show. After a ...
I upgrade my daugther's cellphone contract (072 661 2251) Blackberry to a Samsung S3 Mini in August 2013, she had no problems with her phone until Nov 2013. Since 7 Nov 2013 her phone has been for repairs 3X at Vodacom Repairs Menlyn with an software update, mother board replacement and another ...
I complained about a case, got a very apologetic message back, with promises of investigations and feedback - on 3 February. Still no feedback!!! Begin to wonder about the abilities of Vodacom??? If they don't reply before the end of today (7 February) I will have to take legal actions - and they ...
On Wednesday my wife and I went into the Vodashop for assistance to port to the Vodacom network. The person at the counter said we must produce our Id and proof of address which we understand . when we said we have those documents he then told us we must go and get a police report stating we can ...
Very shocking that i have long asked for my contract to be terminated and to my surprise not only do these debit my accout not only for out of term but exactly double, payed for a sim swap in 2013 and its still not done, upgrade and poor service from accounts, customer care, and forensics. Please ...
Got a modem problem, for 5 months now I'm not able to connect to the internet, keeps on giving me error messages. Far from dealer, so went to dealer in Klerksdorp and the guy there said it can only be the software, he gives me new software. I still cannot connect. Phoned call centre to resolve ...