Vodacom ripped me R4000 previously on my data bundle claiming there was a virus downloading on my computer in background. Recently on my smart S I was ripped off again for data I did not use. I received notification on 6/12/2014 that 257.8 MB was remaining. I switched off my mobile data when same ...
I am fed up with Vodacom in general! my phone account was susspended yesterday without any prior notifications that i have exceeded my credit limit! I had no idea i even had a credit limit. now i cannot do any cellphone banking, calls or texts! i Called countless times to find out the issue not a ...
More than a year ago i reported very bad signal a few months later again they then sent a guy to come and the signal since then not once did i hear a single thing from them! I spend a fortune on 6 different contracts and cant stand there worthless service i need a answer! Worst service that I have ...
My usual monthly account with Vodacom is R85.00 for Data Messenger Plus. On Monday 3rd Feb I was debited R9, 553.54. I immediately phoned to complain. As my usage of my phone has never changed, I told them this was not possible. I do not play games on my phone, download music/pictures etc. After ...
We are a retirement hotel in Randburg. Elderly residents need to communicate with their families and viceversa. Doctors and suppliers also need to make contact with the Retirement Hotel and their residents. Some time ago Vodacom installed a booster to improve cellphone reception. The booster has ...
I am fuming right now at the disgusting way vodacom handles customer issues internally. I have been on close to an hour call with different call centre agents sending me from pillar to post. All this due to a contract that was supposed to be cancelled last year. This is shocking & is definitely ...