I've been a Vodacom contract holder since 2005 and have an average monthly spend of about R600. I've renewed/upgraded my contract 12 March 2013, the handset I chose was a Samsung Galaxy Ace. Right from the start the phone gave me trouble in the sense of the software that were "hanging" ...
I was due for an upgrade, did that on the 25/09/2013 around 3/4pm, took the phone home and Vodacom told me to wait for the micro sim card to be activated before I can start using the phone. All that was done and I started using the phone around 9/10pm on the same day. The phone was not functioning ...
So on Friday I order a Note 3 using Vodacom's online store. Monday 1pm and no one has contacted me yet. I start sending them messages on twitter and they respond asking for my number saying that they will get someone to call me ASAP. Half an hour later I get a call, the person on the line gives me ...
I purchased a 500mb data bundle by dialing *111#, it asked me to select 1 in order to proceed in taking R159 from my airtime. I replied by selecting 1 to proceed and an error came up and said try again later. BUT my airtime has already been deducted with R159 and i have 0mb of data.! This is ...
I took a contract with Vodacom for 24 months, (Samsung Galaxy Tab2) beginning on the month of August 2013, I submitted bank statement (Capitec bank) as requested. The problem began when I received an Sms from Vodacom on the 26/09/2013 saying my account is in arreas by R55.64. I then called the ...
I visited the northgate mall vodacom 4u branch this afternoon (01 October 2013) to purchase a screen guard for my S3 phone. I noticed after the lady had put the screen guard on that it had scratches. I alerted her of the flaw and requested that she replaced it with a new one. She vehemently refused ...