I HAVE BEEN TRYING FOR MORE THAN 1 WEEK TO UPGRADE MY CONTRACT THAT IS OVERDUE FOR RENEWAL. I SAW A DEAL OFFERED ON THE VODA COM SITE AND IN-STORE BUT NEITHER TEH STORE NOR TEH CALL CENTRE COULD HELP ME. AFTER 1 WEEK OF GIVING ME A RUN AROUND THEY SAY THEY ARE OUT OF STOCK. FURTHERMORE, 1 ...
I did an upgrage on 10.08.2013. got a Q10 blackberry. the handset dint work the whole weekend. i returned the handset on Monday following week, was told it needs to be sent for checks... i made it clear that i do not want that phone anymore, "an old OBF format was used and the query was sent ...
I upgraded my Cell contract with Vodacom Westgate on Saturday 28 Sep. Kgomotso assisted me. on Sunday, she phoned me again to confirm that she can cancel BIS and I told her that we received an SMS saying that the account has been migrated to a Top Up 500. I asked for a Smart L contract! Monday ...
I am extremely dissatisfied with Vodacom as I upgraded my line 4 or 5 months ago when I done this upgrade I did not get a new phone all I asked for was to go onto the VIP red contract at /- R2000 a month after this I realise that it is too expensive and I am not making use of this contract so I ...
On the 9th of September Linda from Vodacom contacted me and informed me that they were going to credit my account for the data they charged me extra for, after I wrote I complaint on Hello Peter. Linda asked me if I wanted the money to be paid back into my bank account and I said yes. I am still ...
I recieved a very confusing sms regarding my debit order for my new contract. promptly phoned the call centre and was helped immediately and the sms explained clearly to me. Also phoned in about caller id and again the phone was answered quickly and I was helped immediately! I wil never ever go ...