Credit authorized and passed on 20.08.2013, money was to reflect in my account within 14 working days, called on 06.09.2013 the credit was never passed/forwarded, called Vodacom on 13.09.2013 - they said the money should reflect no later than 17.09.2013 - no credit passed, called on 18.09.2013 - ...
I logged a call 3 months ago with Vodacom after I became a victim of identity, where a Smart M account was opened in my name. they asked me to send them the necessary papers which I did immediately. This was in July. Lo and behold 3 months later still don't have even an sms from Vodacom as to the ...
I took my Blackberry in for repairs around 2 months ago and due to work and personal reasons, I requested a premature upgrade to a new phone, as I cannot be without a mobile. This has handled in a professional manner. 10 days after taking my phone in I called the repairs office in Cape Town who ...
I logged a complaint about the debit in my account is was almost R200 more than what i am supposed to pay. When i queried i was told i have subcribes on MIRA which charges me R7 per day. I queried with them but they sent me a letter to say that when i click on the link an sms was sent to Vodacom ...
I bought an iPhone a month ago online through Vodacom. I asked that the contract be opened under my current Vodacom number. The consultant apparently forgot to include this in the purchase notes and so I received a phone under a different number. I was told not to activate the phone until they ...
Hi all, so i have a sony xperia z, waterproof and toughen glass phone, which is not older than 6month. The phone switched off suddenly last week and couldnt power on. Vodacom has now sent me an estimate of 4500 rand to repair this phone for an lcd replacement and battery failure. No details on the ...