I have applied for an upgrade over the phone and got the phone within 2 days but I didn't like it which I phoned the call center and informed them about it and was promised that it will be collected but the first lady I spoke to was a bit rude and she transferred me to the relevant department. I ...
Since Saturday 28/09/2013 I have an ongoing query with regards to my data bundles and airtime being taken for some reason... On Monday I was contacted by Michael whom advised Vodacom has sorted the problem and can continue using my phone and they have re-imbursed my airtime, thereafter my internet ...
HI, I logged a problem with Vodacom custormer care on Sunday and up to now my problem has not been resolved. I received an email yesterday morning that the problem is fixed, but they dont call me or ask me, they assume it is and now I am still sitting with the problem. I replied to the email and ...
I received a Samsung S4 Active on my renewed contract and after a few weeks' use, the incoming and outgoing calls started to mute by itself. All sounds worked but i could not make or receive calls. I send it in last week Monday and this Monday 2013-09-30 received a phone with a new pc board. When ...
I upgrade my cell phone, it was said that should t phone be faulty i can return it within 14 wrking days, which was the case. I said i dnt want to upgrade anymore i want to cancel the entire contract. bt nw they are sending me legal messages and calls, the call center agents says that they are ...
I did an upgrade in this store on the 4th of August. Clear instructions were given to the consultant thami to bill me one month bis. Consultant does not follow through as they were told. The manager of the store then takes the consultant part stating it is my word against his consultant and all he ...