I renewed my Vodacom contract and received a new Nokia 302 as part of the upgrade on the 31 May 2013. The phone's colour is peeling off all over and I took it back to Vodacom for repairs, but they stated that this is not covered under the warranty or insurance. None of my previous phones had the ...
My "smartphone" had to be sent in for repairs almost 2 weeks ago now. I received sms notifications telling me my phone had to be sent into the advanced repair centre, after a week I heard nothing and did not receive any sms notifications. When I called, the customer service consultant had ...
I was given incorrect information by a Vodacom consultant in Kenilworth Centre when I cancelled my contract; my question to the assistant was whether they would deduct any additional subscriptions. She assured me that they would not as my contract had been running on a month to month and was paid ...
I cancelled my Vodacom account on the 21st of august, paying a cancellation fee of R299, on the 24th I received messages from Vodacom saying my upgrade was successful. this was a operation. they assured me that all actions on the account and on the upgrade had been stopped immediately. they ...
I am absolutely disgusted with the service i have recieved from vodacom time and time again. I have an old bank account which only my vodacom Debit order goes off of, i deposit money every month without failure in order for my debit to go off, i do not even use my vodacom number as i find the ...
It seems to be a trend that every 2nd month i am overcharged, for some reason nobody can tell me why, i have a data contract and do not make calls from the number, almost charged 3 times my subscription without valid reason, i also constantly check my balances so i never go over the allocated ...