I had a contract with Vodacom, which was used by my ex husband. sometime last year my ex husband took over the contract which was then placed in his name. to my surprise i got an sms from debtors collectors stating that i owe vodacom. I then contacted Vodacom to find out what it was all about. Just ...
On 24 November 2012, logged complaint of bad reception at area of residence - Ref No 257937588. Received feedback (Hello Peter Complaint) 929754 stating "As per the feedback from the Network Division, a new site is planned for your area to improve signal coverage and we will keep you updated ...
I entered into a (top-up) cellular contract to the amount of approximately three-hundred rand on the 16th August 2013.The sales consultant did not advice me that, since this was an upgrade of an existing open-ended contract, that I could only begin to use the device (I-pad) in the new month ...
My husband and I took out similar contracts (2011-2013 & 2013 - 2011) with free data usage. With the transfer to the new contract we got charged for data usage. Brought it under Vodacom Somerset West attention. Did a dispute for my account and was assured my husband's account is in order. ...
After having my phone I went to Vodaworld to have the issue resolved. After waiting in a queue for an hour! I got to the desk where the consultant told me they could not blacklist phone, give me a premature upgrade, cancel my contract or keep my number if I was to take out an additional contract. ...
On 01/10/2013 I purchased an sms bundle of 300 sms. The response was an error code. BUT. The money got deducted, but sms's did not get loaded. The forst time I called, the call centre operator was rude. The second time the operator promised to call me back. After hours of waiting, i phoned again. ...