2 months back I took out a contract for my 15 year old daughter (Galaxy S4 on Smart s) for R389.00 a month, my bill for each month was more than R1300.00, the ONLY charge apart from the usual fee is data usage (vodacom charges R2.00 per MB). There was no warning from anyone about data usage! After ...
I went to the vodacom shop in fourways to get a quotation of my phone broken screen a week ago. After I got a quotation I left the store but went to the bathroom 1. There was a lady behind me that approached me and told me that the money for fixing the screen for my phone is the same amount of ...
I have multiple contracts with you and I am becoming irate at your pathetic level of service. The 2 contracts which are of concerning is an Iphone contract where I specifically added an extra gig of data to. Today I receive an sms saying that my price plan includes on 500Mb of data and I have used ...
16 January 2014 I was told my complaint was being reviewed. Apologies for inconvenience caused. 7th February I still have not heard anything... No money in my account yet. I WANT my money... Unless I need to initiate legal proceedings to get it, which I will gladly do. What is it that is being ...
I am experiencing problems with received sms's. I phone the call centre, were unable to assist with the problem, had to go to a vodacom outlet, they did a simswop, but it's not working. When back a week later, they booked a fault (ref 6305656). Every time i contact them they will follow up and ...
On 06 January 2014 i went to the Vodacom 4U shop in the Carnival Mall to do a SIM Swop afetr my I Pad was with my Vodacom Data Sim (Contract Card). on my arrival in the shop i was approached by one of the consultants (a lady with a very bad attitude) who could not assist me and she called a young ...