Please explain why I should be penalized if I CHOOSE to do my upgrade within a store, as your call centre agents are as knowledgeable of your products as peach pips? Does delivery and a call centre agent not cost anything @ Vodacom? Or am I carrying the cost of a convenience for others as with ...
My names on the invoice were along along correct but suddenly someone at vodacom decided to log into the system and alter my details without my consent. Bills were sent to me with my names altered and I took the matter with vodacom since 2013 but to no avail. This affected me badly because I was ...
On wednesday I called the 08217844, I spoke to an agent Nanhla who took me through the whole process, banking details, the works. I got an sms to say the application is pending Referal number 15262947. Nanhla told me that she would get back to me before the end of the day. That obviously didn't ...
Around the middle of January I got around to upgrading my phone contract with Vodacom. I went to the shop in Circle Center in Somerset West. The service there happens at a snails pace without fail. If there is even one other customer, one usually waits 20-30 minutes to be assisted. But I persevered ...
Hi Vodacom I am Jabulani Chocho my number is 076 762 3391. I currently lost my phone (BB Q10) and had a claim go through for it. I was under the impression that my cover was for 7K which was always state on my invoices that I received monthly. Only to find out that is not the case. It seems like I ...
When I log in to the vodacom portal I am unable to link a new number to my primary number. When I try to create a separate account for the new number it says I must log in and link it to my primary number. I made vodacom aware of this issue 6 months back, and did so again on the 29th of January. ...