I moved to UK last year May and before I left, I put in a request to have my contract cancelled (via the chat assistance) The person I dealt with helped me out and then set the termination date for the end of May. So turns out that vodacom decided to kick off the billing again (beginning June) ...
I have experienced a few router/contract problems, BUT the TEAM at the Rivonia shop have been outstanding, helpful and informative. I have gotten to know the sales and technical support staff, and, I went the extra mile to buy them chocolates. Thank you Vodacom Rivonia ...
On the 22 January I upgraded to a new phone on line. 30 minutes after ordering I realised I had ordered the incorrect colour and called to cancel my order and order the correct colour. After going from department to department a customer service staff member captured my request to cancel, I was ...
I called vodacom center 0821930, then WAS transfered to (082155) where I selected (1) for assistance with Internet connection on my new phone-Samsung S5301.This was on 06/02/2014 at approximately 11:20am. I spoke to a gentleman called Lauren/Laurel (Am sure you can check on your system). The call ...
1. False Upgrade Vodacome called me to let, me know that my contract was being upgraded but the individual could not confirm my main contract number, I told them that this was not me and they said they would prevent the upgrade. On 21 January 2014, vodacom processed the upgrade without my knowledge ...
Dear Vodacom I have had two cell contracts with VODACOM for the past 5 years or so, and have never had a problem before. It was time to upgrade my contract so I took a new phone and another two year contract. In hindsight I cannot not afford this contract, so I returned the phone (shop assistant ...