I have had enless problems with my Blackberry 9790, I booked the phone in at Standton in Dec 2012 and after serval phone calls to the head office i got my phone back on the 17th January 2013. the phone was then fine but after a few months the device started with its problems again. I then finally ...
I have been a vodacom customer for over 8 years and at the point where i actually needed help i get different answers from different agents. The last nail on the coffin was when i asked an Agent by the name of Lesego to put me through to the after call survey so i can rate his service he hung up on ...
My phone was recently. I made sure when taking out the phone that I took out insurance because, of course, phones are on a large scale in this country. When I got through to a consultant of Vodacom insurance, I received the absolute bare minimum of service. The consultant, Jackie Ntebe, refused to ...
I refer to my complaint 13:56 Wed 9 Oct on hellopeter, your consultant, Faiek, called me back with a whole lot of excuses why there was no stock but never answered my question "why was I given false information". To make matters worse, Faiek spoke to me on Friday 11 October and said that ...
On the 3rd of October 2013, I received my invoice via email. The amount owing is an exorbitant amount of R2241.45. Upon querying the data usage which amounts to R1153.60 all the incompetent vodacom consultants were of no assistance at all!!! The upgraded contract which I signed with Amu at Vodacom ...
I took my phone to Vodacom only 2month after I upgraded for repairs job no 9161249. I told them the problem. After two weeks I had to take the phone back aa the problem still occurred. Vera then booked in my phone, but she did not phone Menlyn to follow up why it was not fixed the first time I had ...