I opened a vodacom contract in May 2011, in May 2013 I expected it to be terminated and the money would not be deducted monthly anymore. In july I realised the money is still being deducted. When phoning Vodacom they said I have to cancel the contract otherwise it will run from month to month, I ...
I recently booked my phone in for repairs at vodashop as my phone stopped charging. One day out of no where the phone just did not want to charge. Now they call me to tell me i need to pay R3000 for repairs because of some damage to the casing of the phone. The phone has fallen months back and has ...
I applied on line last thursday for an i phone 4 @R200 per month. I was contacted but didn't have my banking details on hand when the agent contacted me. Someone was to phone me back. no one did. i tried re logging my details on Friday, again on Monday and Tuesday. Each time the message was that i ...
My iPhone 5's dock connector/charging port broke and the charging cable was totally loose inside the port, thus resulting that the phone refused to charge. My phone is under a year old and still under warranty. Took it in to iStore Vodaworld for an opinion and they said Vodacom must replace the ...
On Monday i went into this store to open an additional 5Gig 5 Gig night owl account on my existing Vodacom account, the new LTE device was given to me and just when everything was loaded on the system i asked if i get 5Gig night owl the lady told me eish, not on the top up... Anyway, she told me ...
I upgraded my cell phone contract in March 2013 at Tygervalley branch. The sales person Michelle neglected to deactivate the Blackberry BIS from my account as I upgraded from a blackberry to a IPhone, and did not need this service anymore. I only realised this in August 2013. Now after various ...