Vodacom has been incorrectly billing me, and is failing to make a refund. the first query i logged was in june, each time i call im being sent from pillar to post. This unfair, these calls are affecting my work time ...
1st complaint: PC-ZH7J-278LH1 My phone wasn't repaired, it still doesn't work its like you just put the thing in a box and returned it to me straight away. People still can't hear me when I call and I can't hear them. Such awful, pathetic service which really can't be excused! I feel disrespected ...
Someone upgraded my contract in Emelo and i stay on soweto, i was asked to send a affidavit and a copy of my ID and that was 3 weeks ago. No one has contacted me with feed back since and everytime i call the contact centre i get promised that someone will contact me before close of business, till ...
Hello I bought a 1gig data bundle 2 days ago and it was charged to my account but not allocated to me. I phoned customer care and they logged the issue to sort out within 24 hrs. This was not done and is still not done 2 days later. This has resulted in me being charged out of bundle rates which is ...
When one tries to register for My Vodacom, you need to fill in pages and pages of personal data only to, at the very end, when you submit, see a message that Vodacom is having technical difficulties. Please can you disable the register button so than one is not taken down this silly garden path? ...
Hello Peter, This is to express my gratitude for assist me in the situation of contract. After speaking to you Vodacom dealt with my case very well. They cancelled the contract and refunded me with all the deducted amount. I wish they can find a way to deal with the person that did this. Kind ...