My daughter ordered a phone from Vodacom (08217844) on an upgrade of her contract on Sunday 13 October 2013. The consultant on the phone told her that they were behind on their deliveries and that she could expect delivery within 4 - 5 working days. She ordered a Sony Experia V on a Top-Up 135. She ...
I completed my upgrade online, only to discover that the upgrade was in fact a new contract. When I queried this fact on the 9th October 2013, I was given the run-around from Upgrades to Online orders to Cancellations, each in turn saying it was the others division. When finally I managed to speak ...
After the numerous calls from agents about a promotions. Received a call from vodacom stating it would stop. 7 days later. Still receinving those fone calls what doesn't Vodacom understand? Simple english! Why call and send a response on hello peter when clearly things haven't been sorted out yet. ...
A year ago, I went through financial trouble and had trouble making my payments to Vodacom. I made arrangements to pay the account off until it was up to date again and this was agreed by Vodacom. I gave the instruction to continue to debit my accounts once up-to-date as I had 1 month and 2 months ...
Good Day this was sent to customer services 3 days ago - no response as yet, FYI an auto response is not a valid response. In September I called in to cancel by black berry service that I was still charged for in error, I upgrade to an iPhone in February 2013, so the service is of no use to me. I ...
I am a permanent resident of South Africa and business owner. I have had my business for 3 years and now Vodacom is asking me for a business permit in order for me to have a R300 a month phone contract?? I just want to laugh out loud at such ignorance and incompetence. So Mr Vodacom is putting ...