On the 3rd of October 2013, I received my invoice via email. The amount owing is an exorbitant amount of R2241.45. Upon querying the data usage which amounts to R1153.60 all the incompetent vodacom consultants were of no assistance at all!!! The upgraded contract which I signed with Amu at Vodacom ...
I took my phone to Vodacom only 2month after I upgraded for repairs job no 9161249. I told them the problem. After two weeks I had to take the phone back aa the problem still occurred. Vera then booked in my phone, but she did not phone Menlyn to follow up why it was not fixed the first time I had ...
A debit order had failed at the beginning of July (Debit order A). I knew that at the beginning of August there would most likely not be enough money in my account to to make a payment, so I made a double payment to cover that. Then, for some unknown reason (at the time), you tried to debit an ...
I would like for my ITC status to be updated within the next 48hours. I don't have a contract with Vodacom anymore and I have been told that I am owing you guys R2400, I have paid up the account proof of payment I have. As a result of your records not being updated or being updated, ITC has been ...
Dear Vodacom and Lomarie, my previous concern refers https:///vodacom/complaints/sort-out-the-account-1181117 you promised me that my account will be sorted and that my billing will be corrected in the form of a month to month comparison. Why was this not done. I upgraded in August but am still on ...
I did my Vodacom upgrade last month to Blackberry Z10, thinking it was just a new phone with my old contract number. I received my first bill via e-mail last week and nearly had a heart attack. My bill had jumped from roughly R400.00 p/month to a whopping R2600.00. I immediately phoned the customer ...