On Monday i went into this store to open an additional 5Gig 5 Gig night owl account on my existing Vodacom account, the new LTE device was given to me and just when everything was loaded on the system i asked if i get 5Gig night owl the lady told me eish, not on the top up... Anyway, she told me ...
I upgraded my cell phone contract in March 2013 at Tygervalley branch. The sales person Michelle neglected to deactivate the Blackberry BIS from my account as I upgraded from a blackberry to a IPhone, and did not need this service anymore. I only realised this in August 2013. Now after various ...
Vodacom says they have no security feature that their clients can activate should they wish to stop anyone from subscribing their numbers to sites and debating their accounts, this is poor!! I just found out that a company called Mira Networks that I have never heard of before has been debating my ...
After bringing in my phone for a broken power, I still haven't received a working phone back. I have visited the Vodacom Repair shop 4 times already - 1. 1st time to hand in my phone 2. To receive a replacement phone, that was clearly also broken 3. To return the replacement phone 4. To be told ...
Vodacom debited my account 01 October 2013 with over R7000 (which is normally under R2000). On 02 October I went to Vodaworld to query this. I was told an account audit would take 14 days. I have yet no answer. It is hopeless trying to phone, holding on for more than 20minutes withot getting ...
Checking my account last month i realised that Vodacom was billing me over R 4500.00 for data usage alone on my wife's Samsung S3. I immediately contacted Vodacom to query this issue and was advised to check the settings on her phone to confirm if it allowed updates and big downloads to be done on ...