I Have 4 cell phone accounts with Vodacom. I am not someone who wants the newest and fanciest phone when I upgrade so I have always appreciated the fact that when I ugraded and chose a modest phone I would always get quite alot of money back in vouchers which I could use anywhere. I thought it was ...
I took my daughters Blackberry 9320 (top-up contract taken out in March 2013) in for repairs in September 2013 because it reboot itself from time to time. They upgraded the software locally I paid R150. The problem still existed. We took it in again and it was send to the branch in Tygervalley. ...
I have had enless problems with my Blackberry 9790, I booked the phone in at Standton in Dec 2012 and after serval phone calls to the head office i got my phone back on the 17th January 2013. the phone was then fine but after a few months the device started with its problems again. I then finally ...
I have been a vodacom customer for over 8 years and at the point where i actually needed help i get different answers from different agents. The last nail on the coffin was when i asked an Agent by the name of Lesego to put me through to the after call survey so i can rate his service he hung up on ...
My phone was recently. I made sure when taking out the phone that I took out insurance because, of course, phones are on a large scale in this country. When I got through to a consultant of Vodacom insurance, I received the absolute bare minimum of service. The consultant, Jackie Ntebe, refused to ...
I refer to my complaint 13:56 Wed 9 Oct on hellopeter, your consultant, Faiek, called me back with a whole lot of excuses why there was no stock but never answered my question "why was I given false information". To make matters worse, Faiek spoke to me on Friday 11 October and said that ...