I had a virgin money credit card years ago, the account was closed as a result of me not using the card after I payed all debt on it. I called the call centre and was firstly not told to re-apply. Called again a week after an a lady told me to re-apply. I re-applied over two days ago through think ...
I once spoke to a Thuli at Virgin Money. Capable person that helps with the problems I have with Virgin Money. Yet I'm still forced to leave complaints online since even phoning Virgin Complaints department takes forever (probably all the complaints) and getting the fax number just drops my call. ...
I have posted two complaints on this site about Virgin, written numerous emails since January directly to Virgin but still no solution. In fact the last complaint did not even get a response except an automated one!!! i wonder how Richard Branson would feel if he knew how his customers in SA where ...
I applied for a limit increase on my virgin money credit card, I then received an email requesting for my gross salary and expenses. A day later I received a letter from Virgin Money telling me i can only get an increase of R3500 due to affordability. I waiting in vain for the limit to show on my ...
I recently defaulted on payments on my account for 2 months and recently brought my account up to date. But unfortunately i cannot use the account anymore because i am a HIGH RISK. Contacted the call centre 0861 147 147 Spoke to Claude and aparently i need to to bring all my accounts up to date. I ...
My virgin money credit card expired in november 2012... when the credit card was about to expire I received a letter advising that i will have to wait before a new credit card is issued. I waited for about 3 months, no one called to advise if the new card would be issued or if i needed to forward ...