It's now been more than a week since one of Virgin Money's reps replied and said they will get back to me about my complaint. Also, when I email the Foreign Spend department at Virgin Money, they don't address any of my queries and just keep emailing me the form to sign (that stops me from using my ...
My virgin money credit card was handed over to legal and i have paid it off completely over a week ago. I am still awaiting the paid up letter from the attorneys - although all payments were made directly to virgin money. i am in the process of rehabilitating my credit profile and have noted that ...
I paid my credit card in full on 28th May 2013, and called VMSA call center Collections dept, to request a letter stating that the account has been paid in full and has been closed. I sent my first email on Thu 2013/05/30 10:39 AM, Received ackowledgement and ref on 01.06.2013 RefEC: A422795C. No ...
Same issue I had with them 2 years ago when I wanted to renew my CC. They want me to sign a form that tells me I'm not allowed to spend MY money on the CC abroad. They keep telling me it's the bank's policy and I have to sign it because I (temporarily) live abroad. I didn't sign it last time and ...
I recently obtained my Virgin Money Credit Card, only to be told that I will have to wait for my pin as it was to be posted after I received the credit card. Its almost 2 weeks now and I have no received anything in the post, I followed up with them and all I got was an email from a Lerato Malefane ...
We have applied for a Virgin Money credit Card the application was completed on Wednesday 5 May 2013, It was confirmed with the consultant that we wished to get the card expediated as we needed it prior to leaving on a trip to China for 3 months on 12 June. The consultant said that this would be an ...