I lodged a complaint with this company and on Hello Peter on Friday 3/5, i was promised a call back from this so called manager named Sajith from Virgin Money yesterday however he did not call, i called yesterday and left a message with one of the consultants Claud and he promised that this ...
I have a Virgin Money credit card and do my transactions online, tried to pay an account that is very important but am unable to do so as thjey say my daily limit is exceeded, which daily limit? They dont even say how much the limit is exceede by! Trying to add a beneficiary is just about ...
I have had my Virgin Money card for probably about 3 - 4 years and the customer service received is shocking! First it was my credit limit that was decreased TWICE without being told it would be decreased. This despite me paying every month on time and paying more than what is due. Now it is my ...
I have been a value client of virgin money for the pass 6-8 years in the last five years i have not skipped one payment and then you pay more on your account they just cut your credit limited with 2000.00 and it is not that you owe them alot ...
I received a sms on the 2/5 saying that my name has been handed over to Attorneys for an Absa Credit Card because i owed R1288. I was very shocked to see this and thought it might have been because i dont and have never owned an Absa Credit card. After calling the attorneys they handed me over to ...
I recently obtained my Virgin Money Credit Card, only to find out that I physically have to go to an ABSA branch to get my PIN. How lame. It's stupidly inconvenient, could have been communicated to me earlier and leaves almost no time to do it, as our lovely ABSA branches close at 3:30PM. Really ...