For over 2 months now I have been unable to access my online banking. For almost 2 months I have been in communication with the customer service department, telephonically and on email. I have been advised no less than three times that the matter has been referred to the IT department but have yet ...
I was wondering when I would receive documentation advising how to make arrangements for my new card to be delivered, however, a letter in the post arrived advising me that my credit card would not be renewed? I am completely dumbstruck by this decision? I have been an absolutely loyal customer ...
I am soo disappointed to what happened I was soo looking forward for that credit card but I was told that the card is in Bloemfontein whereas iam in the eastern cape I have a good feeling that its seems like most pple commenting here are facing same problem iam facing and you guys are doing nothing ...
My husband has held a Virgin credit card for several years - the total amount incurred each month is paid in full via debit order. His card expires at the end of June. A few weeks ago he received a letter saying that due to his unacceptable payment pattern, his card would not be renewed. He did not ...
How can Virgin money a registered credit provider not work in accordance of the NCA? Recently Standard Bank buggered up on experian and Transunion by triplicating my one credit account. Which had the effect of nearly doubling my balance exposure. Now the problem has been attended to by Standard ...
I've had a Virgin Money card since September 2006. Since then my salary has doubled, and despite the fact that I am in an excellent financial position, Virgin Money refuses to increase my credit limit. The reason they will not increase it: because I have another credit card with another bank, which ...