PATHETIC CREDIT CARD SERVICE - The last 2/3 months I am not receiving my statements via email as always did and I need to request it now every time. Yesterday 30 April I logged in to Internet banking - blank page only says you logged in, thought well end of month and normally ABSA/Virgin is a ...
Why give a client an internet banking option then not allow them to add beneficiaries and waste their time by telling them they can only add their own beneficiaries. ...
When I applied for my credit card they said when my card gets delivered by UTI, I must have the following ready: proof of residence, proof of my barcoded id and a proof of income. two and a half months later when I wanted to withdraw money at the atm it reported that there was a problem with my ...
I have called and been called five times now trying to get confirmation out of Virgin money that I have paid the final amount for my Virgin Credit Card and closed the account. The account is finally closed and all monies paid and they acknowledge that but still they cannot send me the confirmation ...
I have the exact same problem as Vivienne. On 23 April 2013 I also tried to pay with my Virgin Money card and it was declined. I knew I had funds but also thought that maybe the store had a problem. Yesterday I tried again and again it was declined. I called your call centre a few minutes ago and ...
On 23 April 2013 I tried to pay a store with my Virgin Money card and it was declined. Knowing that I had excess funds in my card, I thought maybe the store had a problem, but found to my embarrassment that my card does not work in any store. On calling the call centre I was told that in March 2012 ...