I have been trying to get Virgin Mobile to respond to my emails as well as my numerous phone calls to get my cancel my contract which, expired some time ago without any success. I do not even use the phone. No wonder this country is in such a horrible state. Please can Virgin Mobile respond a.s.a.p. ...
I phoned Virgins Customer Care department to enquire about my deceased Mothers cell phone contract. I was given the option to take over the contract or migrate the contract to a pre paid. I faxed the documentation on the 6th of November and phone customer service again to make sure they received ...
I have made a EFT to Virgin Mobile and forwarded proof thereof to Them. they assured me that the Debit order will not go through. But on the 1st of the month their was an unsuccessful attempt by Virgin Mobile. upon which the bank charged me for it. I contacted their Customer Care and I was Told ...
I called Virgin Mobile Call center to obtain their legal department contact details for the default they put on my name, after holding on for almost an hour I was finally transferred to what was supposed to be the legal department and the woman just said hello, before I could explain my predicament ...
Do not buy any phone from Virgin Mobil. They sell phones that are malfunctioning. I'm now stuck with a phone that keeps freezing for the rest of my contract. The store looks great but the service is terrible. ...
VMSA is pathetic seriously, 3 months now I have been fighting with VMSA for deducting monthly installments after my cell phone contract has been CANCELLED IN JULY. Only to find out that VMSA did not process the request for the number to be transferred to pre-paid, now is that an error on my side or ...