Irritating staff that phone and don't call back to the second person that called me, it is more than a week. more like a month. It looks like you deliberately left it until month end to refund me. I will sue you people. my extra money is mine and when i said i want in within 5 days, i was not ...
I have spent over five hours on the phone with Virgin 'agents' trying to get my phone repaired as per the warranty. I was promised that confirmation of my phone would be sent to Allied Mobile, the repairs agent that Virgin uses. Allied Mobile has still not received this, and they cannot proceed ...
I have complained on Virgin Mobiles website more than a week ago, still waiting for someone to call me back. I want to cancel my contract, and never hear of them again. Losing a lot of business because people keep getting the "the number does not exist" message when they phone me. I have ...
I reported an incident here on the 10th of November regarding my Virgin Mobile contract and was disputing some payments. A gentleman named Mxolisi then contacted me the following day and promised "conclusive feedback tomorrow as discussed"... Its been 10 days and Im still waiting. Such ...
These delinquent reprobates repeatedly call me to tell me how wonderful a customer I have been & that I am eligible for an upgrade. I have on each occasion told them to provide me with a signal at home of sufficient strength to support a voice call (the signal is this well-established suburb ...
I am extremely unhappy with the service I have received from Virgin Mobile in the last 3 weeks. I phoned the customer service department in order to ask for assistance with my upgrade. The first person I spoke to, could not even assist me, and then a weekend later A lovely lady by the name of ...