I received my Nov bill with a total itemized billing for a mere R184.54 and then on top of this and the handset charge there is an extra R136.99 that they call "excessive usage adjustment" Now I don't care that you went over to a new system, and that your operators take 25 minutes (of ...
I called these people in June to cancel my contract. I agreed that they will bill me to the end of August. They continue till now to bill me, and call me to say i am due for a contract upgrade, even though they blocked my phone since September for me shouting at them to tell them i wont pay the ...
I'm trying to cancel my Virgin contract. I phoned in the middle of October and was told that I had 10 phone lines allocated to my number and that they'd have to fix that problem first, and that they'd phone me back. After a few days I phoned again and they had no idea what I was talking about. ...
Last week wednesday I recieved a call from a guy offering me a sasmsung s4 mini on contract. Ive been trying to find out from virgin mobile about this phones delivery and no response. They said they would find out from one of their outbound places and ive been waiting the whole time. I am a virgin ...
My Virgin contract expired on 20 September 2013 and I did inform Virgin that I would like my contract to be cancelled on 19 Aug. I received an email on 20 Aug confirming that my contract will be cancelled on 20 Sep, that I would receive my final invoice on 1 Oct and that the final debit order will ...
I have had so many problems with virgin mobile, and have been trying to no avail to cancel my contract with them. they confirm the contract is cancelled with an immediate authorization and yet 4 months down the line I am still being billed and incorrectly so!!! my next step is to take them to ...