Hi Peter I upgraded my contract with Virginia mobile for a Nokia 720 and two days after receiving the phone it gave problems with network and started freezing they exchanged the unit as a out of box failure it work well for a couple of weeks but the handset started giving the same problem and went ...
I have been dealing with Virgin Mobile since 11 November 2013 and to date my problem is not resolved. 11 Nov - informed them of faulty phone 12 Nov - sent in for repairs 29 Nov - Phone returned without back cover 29 Nov - called and complained about back cover 05 Dec - called to track back cover ...
I had a cellphone contract with Virgin Mobile. There was still 2 months to pay before i immigrated to Scotland, i had them invoice me the total amount, which i paid on the 30th of May 2013. Two days later i left the country. I have now been told by my father in law that i am still receiving a ...
Thank you to Neo and Ezekial for, eventually, sorting out my porting problem. (we wont discuss the warmth of service, or lack of, that I received at the Westville branch when I called in to do a sim swap yesterday) You two were champs with keeping in touch with me and keeping me informed of ...
On Wednesday 11th December I was attempting to cancel my contract which is due to terminate, and spent 3 hours - not in succession, however over five attempts to get through. When I eventually did, it was a matter of transferring the call to Cancellations... then hours of further waiting. I have ...
My previous HelloPeter complaint was answered on the 3rd of Dec and I was told I would be refunded the HBO and RENEWAL FEE, I am still waiting for the money to be put back into my account??!!! ...