I cancelled my contract in July 2013, yet I am still having money debited from my bank account. I have informed Chris Barnard about this and he has given me one credit (last month) yet I STILL received a statement this month for another debit! Most mobile phone companies have a bad reputation, but ...
I repeatedly having problems with account and exhausted myself trying to resolve this matter..I'm on a Popup 249 which means my account should never exceed R249 yet every month for the last 7 months my account runs way pass that said amount..I'm only budget for the said amount that is why I signed ...
Yet again my billing is incorrect. I have been charged way more than my contract amount once again. Last month someone from Virgin Mobile called and said she was going to look into it and NEVER got back to me again. This month my billing is incorrect once again. I need this sorted urgently as THIS ...
Following a call from the Call Centre I accepted a "new"latest model Nokia to be sent to me upon giving my personal details including my bank details for a small debit order to deducted from my account. On receipt of my phone I found it to be a very old, discontinued model of Nokia! I ...
I canceled my contract in May 2013, i am now receiving a statement in December 2013 that says I have an active contract and I still owe them Money... if you wonder why people HATE your company, maybe this is the reason why... service like this is the reason why big companies loose customers ...
A few months ago I cancelled my Virgin Mobile contract and was told that at the end of the month it would be converted to a pay as you go number. I have received no correspondence from Virgin. Mobile since then. I was horrified to be called by virgin Mobile accounts this week saying my account is ...