I have been struggling with Virgin mobile for some time now.. this will be my 4th complaint. They have yet again my data bundles. 2 months ago a lady help me and stated that my extra 512mb recurring bundle has been loaded. Which means 512mb extra each month automatically!!! It was working for a ...
I bought a cell phone contract from Virgin mobile, Samsung S3 to be specific, the phone was delivered on the 7/12/13 but I cannot use it as it says sim card not activated. I called Virgine mobile many times and they kept on say they will fix the proble.am even thinking of cancelling this ...
My contract is over and cancelled and Virgin billed me more than double in October and twice in November. How is this possible? ...
I'm absolutely disgusted at the services received today, I had a break in and my phone was, I called in to blacklist the phone and I was told there is a form that needs to be completed, I waited the whole afternoon for the form and then called back. Just before 5 I was put on hold for 15 minutes ...
Hi When doing an upgrade at your cape gate branch i was told to go and do a deposit of R700 as an early upgrade/handset buyout fee. Fair enough, i did this and provided the store the deposit slip But now im on my account i am charged again for it and my accouny is over R1000. And trying to get ...
I am so disgusted in the service i am receiving from Virgin Mobile. I took out 2 x BB contracts, i received the handsets on the 16 November 2013 and to date the one phones BIS is still not set up. i call everyday even went to the walk in store in canal walk and even they tell me 24hrs it will be ...