How many times does a person have to request a change of banking details before it can be done???!!! I have been trying since October to get my account type changed from a Savings to a Cheque but ALAS!!! a simple change like that is not so simple to this cell phone provider. I have bounced debit ...
My charger is no longer charging. Virgin mobile wants me to book my charger in and my phone in for 21 days. My phone charges fine with another charger. Other phone do not charge with my charger. Why should i book my phone in? ...
Virgin did a early upgrade on my bbcontract due to the problems we had with the blackberry. The head office informed me that i wound be helt responsible for the paymenton the early upgrade its now more than four months that every month im having problems with the accounts department saying im ...
Its been more than a month since I was told by virgin that I do qualify for a phone. I was told that I qualify to receive a Samsung s3 mini and that I would be contacted 24hours before delivery. I was told it would take 7 to 10 working days but that has since come and gone and then early last week ...
We cancelled our contract for cell no. (0741582948) and the last deduction was supposed to go off 1 September 2013. After September the debit order kept going off. On 8 Nov we spoke to Siyabonga to sort it out, on 14 Nov my wife went to Virgin Mobile, Clearwater and spoke to Thando. He handled the ...
I received a call to say that i qualify for a contract from Virgin Mobile. They take my details and approve the deal saying that the handset will be sent to me in 7 working days. i still have not received it. I phone up Virgin Mobile on 6 different occasion and i get told its still being processed. ...