DEBITED R1300 - Each month I am debited for my contract (R172) and then for excess usage, ranging from R180 to about R300 extra. My statements (which are not clear, you need an interpreter for the various internal credits and debits) reflect both, including itemised billing. Then at the end of ...
I have received my bill and after having numerous issues to terminate my contract I see that even in the final bill there are issues. I am being billed for buying out the handset but the handset was replaced in terms of the CPA. Also noted that I am being charged for usage on the number but that ...
Good Day My cell nr is claimed to have been recycled after awaiting a Puk Code after mailing the mobile co. I am aware that my cell nr is not recycled even though they claim that it is recycled. I want my nr back. Virgin Mobile has no idea of Customer service. After emailing they did not respond so ...
Just want to thank Nos for sorting out my query. Took a bit long but the end result is satisfying. That girl needs a Bells and a promotion. ...
I cancelled my bbm service more than 18 mths ago but they still debited my account even though I phone every month to cancel again! Then when contract came to an end I did not renew but emailed to cancel contract. They phoned back and all done telephonically. Now 4 months later they are still ...
Hi peter since I lodged a complaint with u guys on my phone against Virgin mobile they have not yet responded to my complaint with any concrete solution can u please hekp ...