I refer to all several previous complaints. The last" automated" response was we are trying to get hold of you, please provide us with an alternate number. How do I do that when you don't respond??? Call me on 021 7002373 ...
I have a contract with Virgin Mobile to the limit of R1000.00 'Top up'. Apparently if I reach this limit my airtime is stopped immediately and I have to wait for the new month. I have chosen this to keep tabs on my monthly budget. As my air time varies per month I have an open debit order agreement ...
I cancelled my contract with VMSA June 2011 and was told that the sim would be converted to pre-paid one month after, July 2011. When I attempted porting my number in August, I was told by my new service provider that the VMSA number I was trying to port was still registered with VMSA. VMSA's ...
I only got my Blackberry for 5 months, i cant charge my phone because its broken, i am having problems with my blackberry from the 1st day I've got it, now I cant use my phone, I want this contract to be canceled and I've asked how many times now, Virgin Mobiles Customer Care email did read my mail ...
Funny wen I got my wrong statement n contacted virgin they told me they will look into the matter n get back to me which they never did n just went ahead n debited my account n by the way I was quering 616 against 169 top up n they debited 919 during the time they were suppose to credit the nov ...
I still have not had my problem resolved and it has been almost 2 weeks, on the 21/12/2013 R 644.00 was deducted from my account. i have posted this on hello peter. i received a response from Mpho Mokoena this same day and was promised the problem was going to be resolved on the 23/12/2013. i have ...