I cancelled my contract with virgin mobile on the 1st of November 2013, it was accepted and nobody said anything about this date or that date, absolutely nothing NOTHING was mentioned... now today tshireletso phones me and advises me that the contract will only expire end of January and I'm still ...
I've been with Virgin Mobile for 3years. With my first contract/phone it was heaven! I NEVER had any issues with reception or billing - I would refer them to anyone who was looking at getting a new phone. Since I upgraded I've been having endless issues! From not having any signal constantly to ...
My account was debited on Saturday 21/12, I did not get any statement. on the 23/12 I contacted virgin mobile customer care at 08 o'clock and I was informed that the statement and usage bill will be sent within 30 minutes. I still haven't received it. ...
Good day After numerous calls to Virgin Mobile, I can never get through. Always holding on for 25 min and then I put down as I cant sit on the phone and wait forever. There is a debit order of R1549.35 from my account, I need an explanation. Other months there goes of 2 debit orders and there is ...
There is a contract in place with Virgin stating clearly that the debit order date is on the 3rd of the month. Despite this, the debit orders for 3 accounts went off on the 20th of December, instead of the 3rd January. They did the same last month. This is an illegal action from Virgin Mobile. They ...
I have a 169 top up contract n was billed 450 I called. In n no one could help I wrote a report on hello peter n some acted clever by doing a PR stunt n responded n claimed they are stilll investgating my account n will give feedback well as that was just a PR stunt to ger rattings that they ...