Even though my contract expired, Virgin Mobile continued to take monthly instalments out of my account. When queried why this was happening I was told because I did not advise I wanted it to stop. Anyone heard of the Consumer Act?!! Now, after I have phoned to correct this mistake, they still take ...
I BOUGHT A SAMSUNG S4 ON CONTRACT FROM VIGIN MOBILE CANAL WALK. I COLLECTED IT ON TUESDAY 17 DECEMBER. THE STORE ASSISTANT SAID THAT THE SIM WILL BE RICA IN 24HRS AND THEN I CAN USED MY PHONE. UP UNTIL NOW I CANT MAKE ANY PHONE CALLS FROM MY PHONE. I CONTACT CUSTOMER SERVICE VIA THE INTERNET TWICE ...
I REFER TO ALL THREE OF MY PREVIOUS ACCOUNTS THAT UNTIL NOW NOBODY HAS BOTHERED TO RESPOND TO.YOU HAVE ILLEGALLY 1499.95 OUT OF MY BANK ACCOUNT DUE TO YOU SYSTEMS AGING BEING INCORRECT OR WHATEVER OTHER EXCUSE. YOU HAVE NOT PROVIDED ME WITH FEEDBACK. YOU WILL PUT THE MONIES THAT YOU FROM MY ACCOUNT ...
My agreement with VMSA is that they will rip the monthly fee from my account at the beginning of each month. They ripped it out on 01 December 2013. They ripped it out again today, 20 December 2013. There is no agreement that allows for this. They have unilaterally chosen to gain interest on ...
I have tried to cancel a contract with virgin mobile several times. I tried calling their call centre but I was told that they don't cancel contracts over the weekend and I have not gotten. through since. I have also left messages on their website and still they keep taking my money. hopefully this ...
In October I was phoned to be made aware that I qualify for an upgrade because I have been such a valued client. I accepted the upgrade and let it be known that I want a Samsung S3 MINI for R180 per month). I confirmed many times the fees and how much I would be charged (I knew it would be a double ...