I have called the Call Centre numerous times, I have personally been into the Virgin Mobile Store in Canal Walk and to date no human intervention has assisted me with my STATEMENT Dispute for November 2013. I was overseas and never used my phone other than to sms or whatsapp. When Whatsapp'ing I ...
I have a virgin mobile contract which expires in december 2013. Service and billing was terrible therefore I don't want to renew my contract. I called at the beginning of nov to cancel and give a month notice period. I was told to call back which I did and transfered to retention dept wheRe I was ...
I had recieved a call from virgin mobile stating that I qualified for a cell phone contract on a top up contract, with a samsung Galaxy S4 mini. I received the phone around 10 working days later which was on the 11 of December 2013, I switched the phone on once that day and then off again. I turned ...
Due to always having issues with Virgin Mobile I decided not to renew my contract I then phoned Virgin and was told I had to pay an extra two installments of R149. I went to go buy my kids Christmas present over the weekend just to realize I didn't have enough money in my account I checked what was ...
Your contact details are on you website, I am trying to get hold of you with no luck for a week now, i just cannot get past your adds that please on a continued loop, for ten Min's at a time and then will go silent, or a receptionist that puts one through to a silent line. Please contact me back ...
Virgin mobile wants a big Chrismas bonus for their employees. Why is it that my Contract states that i only need to pay R322.00 a month and this month they debited R994.00, this is uneceptable, if you want to play that game I will stop the debit orders and pay you in cash every month. Please fix ...