As per my previous complaint about mobile virgin, i requested for them to refund me as they illegally deduct money from my account after i paid it off. thank you virgin mobile for paying me but there is a problem, you have ONLY PAID ME ONE months deduction. I am looking for two months money you ...
After agreeing to a contract with Virgin Mobile I was promised delivery of the phone. The phone was never delivered and I had to visit a branch. Finally got the phone on 11th of December but it still isn't working. I have been at the Eastgate Branch as well as in contact with head office. Both ...
I cancelled my contact with virgin mobile. I have given the required 3 months notice and I was told that end of Nov would have been the last payment. End of December 2013 another deduction was made of R790.45. HOW DOES THIS WORK? Please give me urgent feedback and reverse the deduction you made. ...
After going into to upgrade in October, and was told they could not help me I then did it through customer care but was charged and billed for two phones which I did not receive untill after christmas, I then went to the canal walk branch to have them sort out my problem and was told I had to speak ...
I have been trying to cancel my contract with virgin mobile for 2 days and have been on hold to speak to the cancellation department for over 30 minutes, then they put the phone down. tried again this is now my 6th try and after leaving messages. there is no manager that I can speak to, there is no ...
I am so disappointed with virgin, after two attempts trying to communicate via the website contact i received no response... eventually wasting airtime via telephone... telling me that my number is no longer on the system.. i received no warning that my number would be de-activated... i had that ...