I took a contract out with VMSA in May an amount of R199 would be debited from my account every month, from November they started debiting my account 3 times more of which I'd go and reverse those debit orders. In Dec an amount of R1037 was debited which I again reversed and tried to contant ...
On Tuesday 07 January 2013 I received an spam SMS telling me that I may be eligible for a Samsung Galaxy Smartphone phone from Virgin at R189 a month. I often get spam like this and delete, but as I have been a Virgin customer for 6 years I thought this was specifically targeted. I replied yes to ...
In Dec 2013 ive spoken to Lerato to activate a new contract on my old sim card (Bring your own) for R 149 she informed me the 1st of Jan it will be activated guess what it has not yet a week ago phoned again Refilwe said she will activated since Lerato failed to do the work she gets paid for yet ...
On 21 April 2012 I entered into a Flexi Top Up 100a Contract and the monthly commitment of R149 was regularly paid by Debit Order at month end. Virgin Mobile even deducted the amount prematurely on 20 December 2013. But, no airtime was loaded on my phone for the end of November 2013 or December ...
So the saga continues with Virgin Mobile! In 2012 I complained tot he CCMA as they were taking additional money from my bank account. Due to this I cancelled my contract and paid them in full. My last invoice stipulated I owed them R100 which I paid. My contract was terminated in writing 04 August ...
It is now the 07/01/2014, since the 21/12/2013 nothing has happened concerning Virgin Mobile taking money off my banking account. i have called on 3 occassions from a landline and waited for almost an hour and no outcome, who is going to cover that costs, definately not Virgin. I have spoken to 4 ...