1. My request for the cancellation of my contract was received and confirmed by Virgin Mobile on the 14th of September. I was informed my contract would be cancelled and moved to a pre-paid account by November. 2. Late November I noticed my balance reflected a contract balance indicating that my ...
I took out a Cell phone contract from Virgin Mobile and after a while I could not go on with the contract therefore I contacted Virgin Mobile's Contact Centre to ask for help because I did not know what to do. The contact centre agent could not help me and told me to get somebody to take the ...
I would like to know why my phone was switched off today, It is Virgin Mobiles fault for putting the payment through on the 20 DECEMBER 2013 AND Not on the last working day The consultant that called me said that due to it being a holiday the date was changed I get paid on the last working day of ...
Hi there, I made an enquiry with Virgin mobile about an incorrect line item on my account. I received a debit note for excessive usage adjustment. I was told that this would be corrected but I still ended being debited the incorrect amount. I know its a small amount, but in principle I wont be ...
Refering to my previous report on my account being debited by Virgin well after the account was cancelled, I am now waiting almost 2 months for my money. Virgin seems happy to ignore my emails or further respond on HP. These guys are lucky they dont have a Facebook page I can rant on. I will again ...
Hi, I had Virgin Mobile cellphone contract from 2008. I decided to close the contract in 2011 at the Brooklyn Mall branch and paid. Since then I have not received any statement or letter to say I'm owing or anything. In December 2013 I receive a call from one of their debt collectors to say my ...