Two months ago I phoned Virgin mobile to ask them to cancel my contract and change my phone to prepaid as soon as it expires (which will be now end of Jan). Thursday I get a call from Virgin Mobile stating that I can upgrade my phone. I informed the lady that I do not want to renew my contract and ...
I have 2 phones on top with Virgin Mobile for which I pay approximately R258 per month. My one line is suspended for more than 24 months, and the other for more than 4 months, whilst my debit order gets submiited and paid every month by ABSA. It is virtually impossible to contact either customer ...
Rams hand to hand courier service picked my phone up for repairs on the 15th of November 2013 and have not received my phone yet. I have made 20 calls to customer care since then and when I called in on the 8th of January I was told that the repairs dept only opened on the 8th and an agent will ...
I cancelled my contract, 072 515 5932 (this number is not in use anymore), with Virgin Mobile and due to the way that the contract is billed I still owed them two months. They have deducted R495.00 from my account which they admit needs to be refunded. They person who deals with these sorts of ...
My Virgin originated cell number was ported to MTN a few years ago without issues. 2 weeks ago I got an SMS notification that my SIM card was successully RICA'd! I immediately suspected someone was cloning my SIM for identity, locked down my internet/phone banking which uses the number for OPT ...
Hi there, Late last year I filed a report on HelloPeter.com - about how i was incorrectly reloaded with airtime and sent a bill even after i had cancelled my contract. I received a response and it was all sorted out - pretty easily done. I recently applied for a credit card on behalf of my ...