At the beginning of Jan 2013 I called to cancel the two contracts I have, being 0741820458 and 0741579029, and was informed that the this would be done. During March I called again as the contract premiums were still being deducted. Once again I was assured that the cancellation and refund would be ...
The least virgin mobile could have done is send their clients a bulk sms and let them ALL KNOW THAT THEY WILL HAVE NO NETWORK COVERAGE FOR A DAY, maybe 2 days... and that all clients will show a nil balance if they dial *101#...i have not been able to send a sms or make a fone call today, and ...
It is the first of May and the airtime does not reflect and it usually reflects on the first day of the month. I called them to check what the problem is and I am told they are upgrading I was not notified about this before had to take an initiative & to call them and not forgetting the bad ...
My contract commenced 14 MArch 2011, with a full bill going off in April 2011 (thus Virgin charged me a full month's of airtime for half of March 2011). I woiuld have expected this to be a pro-rata month, but fine. Guess then what happened when my contract ended now halfway into March 2013? They ...
A lady phoned me from virgin mobile, she said she wanted to update etc... I said it was a bad line. Anyway she asked for my bank details and I refused to give them so she told me them which meant she knew them. Any way she wanted to sell me extra stuff, I said no, she said let me email you the ...
MY DAD WAS SOLD A CELLPHONE VIA THE TELEPHONE BY VIRGIN MOBILE. THE NORMAL TERMS AND CONDITIONS WERE DISCUSSED WITH HIM. HE ACCEPTED AND WAS GLAD TO HAVE THE PHONE DELIVERED TO HIM. THE CONTRACT AS IT WAS SOLD WAS FOR 24 MONTHS, HE WAS NOT TOLD THAT HE NEEDS TO CANCEL IT WHEN THE 24 MONTHS LAPSES. ...