I opened another contract withe them, wanting to keep my first no, for my firs contract was not on my name.so i carried my original no over to the new contract. should have taken a month ended up taking over 2 months. Been 2 weeks trying to sort out this bill. the call operators can see that the ...
Where do i start?? Firstly a month ago i called in to enquire about cancelling my contract after 7 years because of incorrectly been billed for itemised billing for a top up contract. I then tell the agent i will call back and he CANCELLED it! sorry i wont bother renewing now! Then they close every ...
About 2 weeks ago I had a bit of a moan about cancellation of 1 of my lines, and the activation issues with another (I would go back and update that issue, but I can't seem to find it). Ilhaam from VMSA contacted me and we corresponded via email. He was an absolute pleasure to interact with, not ...
Good day Thank you Virgin Mobile and your team for attending to my phone issues. My phone is fully functional, thank you ...
I I took out a 24 months phone contract in September 2010 that was scheduled to end October 2012. I paid my premiums with no problems and at joining, had all the terms and conditions explained. At termination the contract was auto renewed which was not the agreement. I went to the consumer council ...
I paid for a sim swop over a week ago. I keep getting told that I will have a working phone. I have spoken to Several different employees and I was promised that the sim would be fixed by certain time / day, it is now the 5th day and no one was true to their word. As soon as my sim is fixed I will ...