AfricaComplaints.com » Telecommunications » Complaint / review: Virgin Mobile South Africa - Cancellation request not adhered to as promised | #101117

Virgin Mobile South Africa
Cancellation request not adhered to as promised

At the beginning of Jan 2013 I called to cancel the two contracts I have, being 0741820458 and 0741579029, and was informed that the this would be done. During March I called again as the contract premiums were still being deducted. Once again I was assured that the cancellation and refund would be done. At the end of April it is still being deducted. I now demand an immediate cancellation and full refund.

Date:

Company: Virgin Mobile South Africa

Country: South Africa   City: Cape Town

Category: Telecommunications

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