My mother is a pensioner and lacks knowledge of certain things and therefore I am responsible of her accounts. My mother has been contacted by Virgin mobile for a while now, frequently making a call to her at least once a week since the begining of this year regarding a cellphone which she received ...
Please refer to this complaint: https:///virgin-mobile-south-africa/complaints/missing-airtime-and-incorrect-recharging-of-airtim-1057472 Virgin Mobile responded within the 48 hours as promised. I was recharged with 150smses and 150mb data immediately and they admittedly said that my rolled over ...
Early this year, I tried to cancel my contract with Virgin Mobile because voice mail wasn't being delivered. A month later, I made the fatal mistake of accepting an upgrade from them via a phone call. I will restrain myself at this point in time to go into the details of the broken handset and the ...
ON THE 18TH OF JANUARY ILHAAM CALLED ME TO SORT OUT MY QUERY ON REF: 1090153652. SHE TOLD ME THAT THEY WILL LOWER MY ACCOUNT TO R1907.01, WITH NO INTEREST CHARGEABLE. I HAVE MADE A PAYMENT OF R900.00 ALREADY AND JUST PHONED VIRGIN MOBILE CUSTOMER CARE, JUST TO HEAR I HAVE BEEN HANDED OVER TO ...
Does Richard Branson know what's going on in SA? I am on the verge of a breakdown!!! Since September last year I've had enough frustration to last me a lifetime. Though not being on a Blackberry contract when my contract started, I decided to get a Blackberry and was advised by the Virgin Mobile ...
Towards the end of 2012, my husband received a letter of demand from Virgin Mobile's attorneys claiming we owed the company in excess of R10, 000.00! I contacted the attorneys in question and sent them the require letter stating that we had contacted Virgin Mobile via all possible forms, telephone, ...