I need to settle my overdue account and get my number activated. I called customer services now 15 times and they made me hold the line for 36, 24, 13, 41 min and and and. It is a jok. Pls help me out. It is shocking... ...
I have been trying to get hold of the call centre to cancel a contract. As it is now a new month, there will be additional payment for the new month. ...
We have a selphone contract with virgin mobile and almost @ weeks ago I recieved a message that my blackberry service have been deactivated, I couldn't recieve emails or use my internet on the phone. We called customer care because there is no Virgin mobile in Rustenburg that is a city, we have to ...
MY PHONE WAS SUSPENDED. I DID EFT PAYMENT. I TRY TO EMAIL TO VIRGIN MOBILE WITHOUT ANY SUCCESS!! AND THAT IS EMAIL ADDRESSES I USED BEFORE. SINCE YESTERDAY 15:22 I HAVE BEEN TRYING ALL THE TELEPHONE NUMBERS OFF CUSTOMER SERVICE AND ACCOUNTS AND HEAD OFFICE - WITHOUT COMING THROUGH!! I NEED THE ...
Never in my life have i experienced such complications. I needed a sim swap, because the virgin mobile sim cards just don't last, and when I bought the first sim card, they guy told me that I need to get a sim card at shoprite or checkers. so I get my sim card at Checkers, and the guy told me, it's ...
Had Samsung Galaxy 11 cell phone fixed soon after started with contract. Same problem one year later. Virgin fetched it. Claimed it is to expensive to repair. Offered replacement HTC cell phone. Sent me a broken cell phone which was obviously returned to them by the previous owner. Virgin ...