Beginning of May we gave notice on our Virgin mobile contact. They inform us that the last payment will be deducted on 1 July 2013. And the next day bought our simcards are blocked. After 3 weeks and hunderds of hands phoning from other network phones to them, they are still blocked and nobody can ...
AFTER BATTLING SINCE 2 MAY TO GET A CELLPHONE OUT OF THESE PEOPLE, I FINALLY RECEIVE THE HANDSET ON THE 27TH MAY, NEEDLESS TO SAY WITH OUT A MICRO SIM CARD. i CALLED YET AGAIN ONLY TO BE TOLD DON'T WORRY YOU WILL GET A CARD TOMORROW AS THIS IS AN OVERNIGHT DELIVERY. PLEASE NOTE THAT WAS ON MONDAY, ...
I decided to do a credit check last night and found that I owe virgin mobile R 184 from 2011 after receiving no call and not even knowing about this. What makes this even worse is that I have spent 37min on hold trying to sort this out with no joy... Do you want your money or not... CALL ME BACK ...
I renewed my contract two weeks ago, on 15th of May. It was said then that my phone would be delivered within 5 to 7 working days, that means the phone would have been delivered at the latest on the 23rd of May. It is now the 29th, and still nothing. I phoned the call center this morning, and after ...
Ecently i have not been receiving my v rewards and free sms's. i called 123 customer care and reported the problem for the whole of last week and today included. each time i was asked to wait 24 hours to get the problem sorted out and to date absolutely nothing has been done to sort out the issue. ...
My father is a pensioner and has a contract with Virgin Mobile which he recently renewed in May 2013. The contract that he has now is R200, 00 airtime per month. He landed in hospital and there was no way that he could stay in contact with his family as Virgin Mobile put a stop to all calls on his ...