Look if I cancel my contract, I mean to cancel!!! I phoned in March'13 to cancel my Virgin contract because they could not provide me with service!! And they had the cheek to try and pull a fast one over my eyes! I said no!!! Now it is the 1 June! Gust what they were the first to take my cash ...
Your service is disgusting to say the least, first I hold for your Accounts Dept for a good 20 minutes plus, to request for a detailed statement on my usage, only to be told that I will get it next week wednesday. REALLY? In 2013? What system are you guys running or is someone going to compile a ...
For the past four days i cannot use my phone. i am receiving the notification that i do not have enough airtime, although i have credit with them left from an international roaming deposit previously paid. after returning from my trip, i was told that i can not get back my balance, but it will be ...
Virgin Mobile debits my account for upgrade fees when I specifically informed them that I am not willing to pay those fees. Both my lines were suspended when they migrated the their "system". On 3 May 2013, I requested that my contract be cancelled. The lady apparently captured ...
I have been waiting for two weeks now to get a sim swop from a normal sim card to a micro sim card. This service/ support is terrible! ...
Virgin refuses to debit my account.(bongi) when we initially signed for the contracts it was not going to be a problem to debit two accounts for two contracts, seeing that my partner did not qualify for a contract, now it cannot be done! the general attitude of the call centre is very bad, hasam ...