I received my phone on 1st March. Twice my phone has been in for "repair" but each time it comes back with the same problems. The most concerning problem is that the phone gets so hot that I worry it will burn something. The other problem is that when I charge my phone and even if I don't ...
This.is now nearly 3 weeks since I laid 3 complains with Virgin Mobile. Feedback none. Each month they get there money. But they can't do a simple thing of calling u back on your complain. No wonder people in South Africa are getting more and more feed-up with poor services. ...
I cancelled my virgin mobile contract three months ago and Im still getting debited! and I know for a fact that they haven't only done this to me! my dad also cancelled a line and he is still getting debited. Is it that they are so in need of customers that they need to try and get away with taking ...
On 9 May i tried to make a call and I got the message that i didn't have enough airtime to make the call. I knew that I haven't made many calls for the month yet and I should still have had a considerate amount of airtime left. I called the Call Center who informed me that Virgin Mobile experienced ...
I called in today to find out when I'm due for an updgrade as i haven't received any notifications as yet. My 1st call gets cut off so i call back a speak to an agent who makes me hold for 5 minutes before telling me that my contract has already expired and its up to me to call in. I ask to be ...
All I want to say great idea to bring in the data plan where you can use your airtime to buy data. My bill for the past 18 months has been correct. Please keep this up and put the consumer first. There is light at the end of the tunnel it seems. Keep up the great work!!! ...