I cancelled my contract on the 19th of September and ported my number to a new provider with the understanding that it would be one month billed after I had cancelled. I was billed end of September, and again now at the end of October which I understand. I am now told they will be billing me again ...
Needless to say I am still awaiting a response from Virgin Mobile regarding the money then had taken from my account, But you guys still have the to take more money from my account on the 25th. But that's not even the cherry on the top. I had changed my banking details on the 4th October when I ...
So, Virgin Mobile runs this promotion in your day to day shop where they hand you a sim card, you just purchase air time and you are connected - only if this does not get too complicated! I purchased one of these on Saturday, 19th October 2013. Due to the fact that I still had airtime on the MTN ...
I cancelled my contract and after 4 months had my money refunded to me! But to my dismay, I was debited again today! This is extremely unacceptable and I want to take this further. Virgin mobile is terribly incompetent at canceling even a debit order. I want my refund AGAIN and I give no ...
Hi Peter, I desperately need your help!!! I completed my 2 year contract with Virgin Mobile at Aug this year and have all the cancelation forms to prove it. I have stoped the debit at my bank and with Virgin Mobile but they keep on billing me. End of Sept they billed me R399 and then end of Oct ...
Again I have been billed to the wrong address. I also have been billed for usage again on a top up account. I renewed my contract in the 1st week of October as well, have called to follow up 3-4 times and have still not received my upgrade? ...