This week for some reason the connection speeds on my 4Mb line have degraded exponentially. Whereas I would typically get a 3Mb speedtest on my 4Mb line, I now get about 500kbps. That's a sixfold loss of speed. I have ruled out the ISP, and my own setup, as I have tried numerous ISP's; plus this is ...
I reported that a Telkom Technician repaired the telephone line disconnected the alarm. He reconnected it wrongly after repairs causing a faulty alarm system. The alarm Technician had to be called to rebuild the alarm system. Telkom not only refuses to pay, they also answered totally nonsense that ...
After a full day battling to get our ADSL working and speaking to many call centre agents we finally got to talk to Collins. Half an hour later we were up and running after tinkering with various settings. A very good agent. Thank you ...
WHEN TAKING OUT MY CONTRACT (WHICH IS VERBAL) I ASKED THE OPERATOR WHEN WILL I BE THROTTLED FOR USING TOO MUCH BANDWIDTH -I WAS APPLYING FOR THE 1MEG UNCAPPED 2 YR CONTRACT AND ALREADY HAD HAD ENOUGH OF I-BURSTS UNCAPPED FAIR USAGE RULES WHERE THEY JUST CUT YOU OFF WHEN THEY THINK YOU HAVE HAD ...
I have had intermittent download speeds for over 3 weeks now I have phoned numerous times to report it and each time I get a different story of what the problem is first I was told its on my side then I was told I have been throttled, then I was told I am have not been throttled... My download ...
We logged a call on Friday. Monday they sent out the wrong guy. Tuesday we phoned 4 times no joy, NO FEEDBACK. Phone is still broken! Spoke to the manager at 1pm, she said info was taken wrong on their side. Now 4:30 still NO FEEDBACK. ...