Here goes nothing! So our adsl line is still off, we made an account payment on the 20th of April, the call centre opperators send through what they call an email to the department that must activate the line about what they say 10 times. Only to speak to an opperator named Annetjie to find out ...
My ADSL has been almost unusable since September/October 2012. The speeds are terrible and the packet loss is severe. According to my router statistics there is also a humongous amount of errors being received from the exchange (HEC errors, Super Frame errors, CRC errors etc.) On one weekend my ...
This week for some reason the connection speeds on my 4Mb line have degraded exponentially. Whereas I would typically get a 3Mb speedtest on my 4Mb line, I now get about 500kbps. That's a sixfold loss of speed. I have ruled out the ISP, and my own setup, as I have tried numerous ISP's; plus this is ...
I reported that a Telkom Technician repaired the telephone line disconnected the alarm. He reconnected it wrongly after repairs causing a faulty alarm system. The alarm Technician had to be called to rebuild the alarm system. Telkom not only refuses to pay, they also answered totally nonsense that ...
After a full day battling to get our ADSL working and speaking to many call centre agents we finally got to talk to Collins. Half an hour later we were up and running after tinkering with various settings. A very good agent. Thank you ...
WHEN TAKING OUT MY CONTRACT (WHICH IS VERBAL) I ASKED THE OPERATOR WHEN WILL I BE THROTTLED FOR USING TOO MUCH BANDWIDTH -I WAS APPLYING FOR THE 1MEG UNCAPPED 2 YR CONTRACT AND ALREADY HAD HAD ENOUGH OF I-BURSTS UNCAPPED FAIR USAGE RULES WHERE THEY JUST CUT YOU OFF WHEN THEY THINK YOU HAVE HAD ...