On Monday, 22 April 2013, our telephone and internet line went down. My husband logged this problem with Telkom that afternoon (Ref: 1603CRK220413). The next morning we were called by the technician to inform us that she will be coming around that morning to check the issue. (Thats less than a 24 ...
I am extremely unsatisfied with telkom. I applied for a line voice line to be installed at my home. Appointment was made 3 days prior to the appointment. SMS's and phone calls were received confirming the appointment. Day of appointment I received an SMS stating that the "Technician" has ...
I will keep on complaining everyday from now on with different account until someone can give me some answers truthfully. 1. When will the project for upgrading the infrastructure start? 2. When will the project for upgrading the infrastructure be completed? 3. When will I be connected? Giving me ...
Account No: 122814440001 - 021 794 6446 My internet went down on 12th March - I telephoned faults at Telkom and they advised me that their server at the Constantia exchange was down. The service was on and off for the next few days and then OFF again. I rang again and they restored service for ...
WE HAVE HAD NO INTERNET FOR THREE WEEKS DUE TO TELKOM SAYING THAT THEY HAVE CONGESTION ON THE LINES (NO MORE SPACE) THEY CAN'T GIVE US ANY ANSERS AS TO WHEN THIS WILL BE RECTIFIED AND HAVE NO SOLUTION FOR US. THIS IS UNEXCEPTABLE BUT TELKOM DOES NOT GIVE A DAM!!! ...
I have repeatedly reported this issue on Hello Peter now. And the response I always get is we will get back to you. Telkom does not care about their customers at all. I always get useless repetitive answers and sarcasm over the phones. Supervisors are always in meetings etc. Looks to me like ...